If a power point is subjected to a heavy load, such as a dryer or heater, it may spark when the appliance is removed. Always turn off the appliance before disconnecting it. A sparking power point may indicate a fault. If you notice sparking, please have it inspected by a licensed electrician.

​

• My electrical power point is warm to touch: A warm power point could indicate an electrical fault. Immediately disconnect all appliances connected to it. A power point may overheat if a power board or double adapter is in use. Have the power point evaluated by an electrician, as double adapters can pose safety risks and should be used cautiously.

• My electrical power point is cracked: Cracked or damaged power points should be replaced promptly, as they can be hazardous. Contact a licensed electrician for the replacement.

• My power goes out when I plug in an appliance: If using multiple appliances at the same time, such as an electric kettle, air fryer, and dishwasher, causes your safety switch to trip, you may need to consider a switchboard upgrade to install an additional circuit to evenly distribute the load. Common tripping circuit issues include faulty appliances, overloaded circuits, or wiring problems. If you have addressed these concerns, a switchboard upgrade may be the next step.